What is it?
The Registration feature lets you manage how attendees sign up for your event. You can collect RSVPs, set ticket types, track payments, and customize registration formsāall in one place.
This tool makes it easy to create a professional guest registration experience, whether your event is free, paid, public, or private.
What can you do with it?
The Registration section allows you to:
Enable or disable attendee registration
Add multiple ticket types (free, paid, or donation-based)
Create custom form fields to collect specific attendee details
Set capacity limits per ticket type or for your entire event
Offer promo codes and early bird pricing
Track registrations and export attendee data
Automate confirmation and reminder emails
Registration Setup Menu
The Registration Setup area is where you control how your registration form looks, behaves, and responds to attendees. From customizing ticket options to designing the form layout and automating notifications, this section gives you full control over your attendee registration flow.
Below is an overview of each menu option and what you can do with it:
Menu Option | Description | Help Article |
Setup | Select Registration Type, Registration Settings, including Event Capacity, Open and Close Dates, Enable RSVP No option and Bring Guest option, Setup Registration Access Control & Privacy | |
Tickets | Create, edit, or remove tickets. You can set ticket prices, capacity, sales start and end dates, and setup group tickets. | |
Form Questions | Customize your registration form by adding or editing attendee fields such as name, email, or creating custom questions. You can also rearrange or make fields required. | |
Confirmation | Create a custom confirmation message that attendees see after submitting their registration. You can include next steps, contact details, or links. | |
Notification | Set up automated email notifications for new registrations. Enable registration notifications to get an email notification every time someone registers for your event. | |
Text | Customize the text displayed on your registration page or edit the built-in text fields to align with your eventās branding or translate fields for international attendees. | |
Design | Adjust the visual layout of your registration form, including fonts, colors, and alignment, to match your event website. | |
Advanced Registration | Include PDF tickets, Enable/Disable Registration, allow attendees to cancel, view or edit registrations, allow for Pending attendee status, setup Unique Registrations, edit Data Collection, Bypass Website, Edit Add to Calendar feature, displaying schedules on confirmations, Set Overall Event Capacity, Set Checkout Timer Length.
For Enterprise Users, add custom schedule creation, Edit Advanced Traffic Control Settings, add custom policies. | Using Advanced Registration Settings, see table below |
Advanced Registration Options
Below is an overview of the additional Advanced Registraiton Options available within the Registration Setup area of your Event Dashboard. These settings provide greater control over your eventās registration behavior, attendee management, and customization.
Advanced Feature | Description | Help Article |
PDF Tickets | Enable or disable the automatic PDF ticket generation for attendees upon registration. | |
Enable/Disable Registration | Temporarily close or reopen registration for your event at any time. | |
Allow Cancellation | Let attendees cancel their own registrations directly from their confirmation page. | |
Schedule Display Options | Control how your event schedule is displayed on your registration form and confirmation page. | How to Customize Event Schedule Display |
Custom Schedule Creation | Add and design a detailed event schedule with sessions, speakers, and times. | |
Pending Attendee Status | Hold registrations for approval before confirming attendance. | |
Unique Registration | Prevent duplicate registrations by limiting each email address to one registration. | |
Form Data Collection and Reporting | Manage Data Collection for tickets and custom questions | |
Website Bypass | Allow attendees to register without visiting the public event website (useful for private events). | |
Show Add to Calendar Link | Display an āAdd to Calendarā button on attendee confirmation pages and emails. | |
Show Schedule on Confirmations | Include the event schedule in confirmation messages sent to attendees. | How to Show Event Schedule in Confirmations |
Timer Session Length (minutes) | Adjust the time a registration session remains active before timing out (default: 8 minutes, max: 60). | |
Max Ticket Sales / Max Tickets Selected | Set limits on the total number of tickets sold or the number of tickets per transaction. | |
Unique Email for Each Ticket | Require a separate email address for every ticket purchased. | How to Require Unique Emails for Tickets |
Attendee Registration Details Options | Allow Attendees to change registration details on the confirmation screen. | |
Advanced CAPTCHA (Enterprise Only) | Adds a CAPTCHA security layer to your registration form. | Advanced CAPTCHA Setup (Enterprise) |
Traffic Spike Waiting Room (Enterprise Only) | Manages high-traffic surges by queuing visitors to prevent system overload. | Traffic Spike Waiting Room (Enterprise) |
Custom Refund Policy (Enterprise Only) | Display a custom refund policy during registration. | Adding a Custom Refund Policy (Enterprise) |
Custom Terms of Service (Enterprise Only) | Add a custom terms of service agreement to your registration form. | Adding Custom Terms of Service (Enterprise) |
Custom Privacy Policy (Enterprise Only) | Include a custom privacy policy for legal or corporate compliance. | Adding a Custom Privacy Policy (Enterprise) |
How to use it
Go to your Event Dashboard.
Click Registration from the left-hand menu.
Choose the setup that fits your event:
RSVP for free or invitation-only events
Simple for Free & Public Events
Ticket for paid or multi-type ticketing
Multi-Event for Sub-events dates on a Single Website
Customize the registration form by clicking Form Fields.
Adjust ticket settings, pricing, and quantity under Tickets.
Set confirmation messages and automated emails in Settings.
Preview your registration flow before publishing your event.
For more guidance, see:
š How do I set up registration?
š How do I add tickets?
ā
Tips
Keep your registration form short and simple to improve completion rates.
Always test your registration form before sharing your event link.