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How to Increase the Checkout Timer

With Ticketed and Multi-Event registration, there is a default checkout timer. This article will help you increase the amount of time an attendee has to complete their ticket purchase and registration form.

Marina Avetisian avatar
Written by Marina Avetisian
Updated over 2 weeks ago

STEP BY STEP INSTRUCTIONS:

  1. From your Event Dashboard, navigate to Setup and select Registration.

  2. Open the Advanced tab.

3. Scroll down to Timer Session Length.

  • The default setting is 8 minutes.

  • You can increase the timer up to a maximum of 60 minutes, if needed.

4. Click Update to save your changes.

That’s it! Your new session timer will take effect immediately. If you need any help or have questions, feel free to reach out to our support team.

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