Attendees have the option to view and edit their Registration Details and Custom Form answers!
STEP BY STEP INSTRUCTIONS:
Go to Setup > Registration > Advanced.
Scroll down to Attendee Registration Options:
Under "Show Attendee Registration Details on the Confirmation Screen," you’ll see these options:
Off
Show Details — displays registration details on the confirmation page
Show Details and Allow Editing — displays registration details and enables an Edit Details link
Click Update to save your changes.
This is a preview of what the Attendee will see for each selection.
If you’ve selected “OFF,” here is a preview of the confirmation page:
If you’ve selected “Show Details,” here is a preview of the confirmation page:
If you’ve selected “Show Details and Allow Editing,” the confirmation page will show an Edit Details link:
Edit Registration, the confirmation link expires in 24 hours. Please note that it's a privacy restriction. To get a new link, the attendee will need to fill out the information below:
CHANGE TICKET OR SUB-EVENT REGISTRATIONS
⚠️ Important Note:
If an attendee needs to switch tickets or sub-event registrations, only the event coordinator can make that change; see: How to edit an Attendee Ticket
1. Go to the Attendees Report, search for the person to change, and click on View/Manage:
2. Next, click on Edit Attendee:
Please note: Updating a guest’s ‘Attendee Status’ does not create an Order or Ticket Number. The guest will only count toward event capacity or ticket limits if a ticket is issued.
3. Find the Ticket Type field and click the Modify link to change or issue the ticket:
⚠️ Important Note:
Changing a ticket or subevent doesn't change the amount charged. If there is a difference and you need to refund, you'll need to go into the Orders report to process a refund.