Selling Tickets & Collecting Payments
Selling tickets to an event and need to collect payments? Learn more here!
By Rich and 3 others4 authors39 articles
- I need to sell tables for my event. What's the best way to set that up?
- šµ Accepting Offline PaymentsIf you'd like to accept an offline or alternate payment method to credit card, you can enable Offline Payments.
- Can I include a waiver in my event registration?
- Who Pays Credit Card Fees?Host vs. Attendee: Who Covers Payment Processing Fees?
- Can I provide PDF tickets to attendees? Do they have QR codes to scan for check-in?
- How to Create Discount Codes, Promo Codes and Coupons for EventsLearn how to set up promo codes and offer ticket discounts for your event in just a few simple steps.
- How to Accept Cash, Checks, and App Payments on EventCreateLearn how to easily enable offline payments for your event. Follow our step-by-step guide to accept cash, checks, invoices, and mobile app payments like Venmo, Zelle, and PayPal.
- š How to Issue an Attendee Refund (Full or Partial)You can issue a refund directly through EventCreate or, in some cases, through Stripe.
- How to Sell Add-Ons and Merchandise on Your Event WebsiteLearn how to easily offer items like meals or t-shirts during the event registration process using Add-Ons.
- How to Set Ticket Limits and Overall Event CapacityStep-by-step instructions for capping individual ticket sales and setting an overall maximum ticket limit for your event.
- How to Sell Add Items During Event RegistrationLearn how to easily sell merchandise, meals, and VIP experiences during your event registration process using the Add-On feature.
- How to Sell Event Tickets and Collect Payments OnlineFollow this step-by-step guide to activate ticket sales, configure advanced options, and start accepting payments in minutes.
- How to Connect EventCreate to Stripe to Set Up PaymentsSet up payments and start collecting online payments securely using Stripe, our payment processor
- šø When Can I Expect Stripe Payouts? How do I get the money out from my Event?Once youāve set up your Stripe account and connected it to EventCreate, youāll start receiving payouts directly from Stripe!
- Does EventCreate Charge Ticket Fees or Processing Fees?EventCreate Ticket Fees Explained (Processing & Credit Card Costs)
- How do I accept donations on my site?There are a few flexible ways to gather donations depending on whether you want them tied to an event registration or as a standalone option.
- How do I set the currency for my event?I'm not in the United States. How do I accept currency other than USD?
- How to Disconnect or Change Your Stripe AccountNeed to switch or disconnect your Stripe account on EventCreate? Here's how to do it cleanly and confidently.
- Managing Orders: Refund, Cancel, or Delete RegistrationsThis article explains the different ways you can manage attendee orders - refunding, cancelling, or deleting registrations - and how each action affects ticket inventory and revenue reporting.
- Adding Fees, Taxes or VAT to Your EventHere's how you add fees or taxes on EventCreate
- āļø How to Add or Edit Details on the Stripe ReceiptLearn how to update Stripe email receipts with your brand logo, event or service description, and contact details for your attendees
- How to Send Attendee Receipts on StripeEnable branded receipts for payments and refunds through Stripe so your attendees receive instant, professional confirmations.
- Troubleshooting Stripe Connection or Payment IssuesIf your Stripe account isnāt connecting to EventCreate or payments arenāt processing, donāt panicāhere are the most common issues and fixes.
- Stripe Credit Card Fees for Non-ProfitsIf your event is being organized by a non-profit organization, hereās what you need to know about credit card processing fees through Stripe
- š³ Refunds and Stripe FeesIf you need to issue a refund for an event ticket, hereās what to know about Stripeās fees and how they are handled.
- š· Why Ticket Fees Are Now VisibleAs per FTC government regulations, ticket fees are now displayed next to each ticket price.
- ā Attendee Credit Card Payment Declined by StripeIf an attendeeās payment is declined, hereās what you need to know and how to handle it through Stripe.
- š How to Check the Stripe Account Linked to Your EventCreate AccountIf you want to confirm which Stripe account is connected to your EventCreate account, follow these steps.
- š Using Multiple Stripe Accounts with EventCreateAt this time, you cannot link different Stripe accounts to different events under the same EventCreate account.
- š³ How to Set Up Stripe as an Individual (Non-Business)You do not need to be a registered business to set up a Stripe account. Individuals can also connect Stripe using personal information.
- š° Stripe Payments as a Single PayoutIf you want to receive all ticket sales in one consolidated payout instead of multiple individual payouts, hereās how Stripe handles it.
- How to Test Stripe Payments Without Getting ChargedIf you want to test your payment setup without being charged, EventCreate offers a couple of ways to do it safely.
- š³ How Refunds Work with Stripe and EventCreate FeesBoth Stripe processing fees and EventCreate service fees are non-refundable and will be absorbed by the organizer.
- How to Change an Attendee Status or RegistrationIf an attendee needs to change their ticket / subevent registration, only the event coordinator can do that.
- How to Delete or Remove an Add-On from Your EventGo to Payments > Add-Ons in your Event Dashboard, select the add-on, and click Delete or make it Inactive.
- Editing Ticket Quantities and Intervals in Your Event DashboardYou can customize how attendees select ticket quantities during checkout by adjusting the Maximum, Minimum, and Interval settings for each ticket type.
- How to Set Up Group Registration for Group Tickets and Table SalesWhether you're organizing a non-profit gala, a corporate conference, or a charity event, our new Group Registration feature allows you to sell bundled ticket packages under a single transaction!
- How to Set Up Group Tickets (Register Now, Add Names Later)Make it easy for groups to register by allowing one person to buy tickets and add individual attendee names at a later time.
- How to Enable Apple Wallet for Event TicketsWhen using Ticketed or Multi-event registration, attendees will receive a confirmation page and a ticket upon completing their registration. This ticket can easily be added to their Apple Wallet. Followā¦