How to connect to Stripe

Set up payments by connecting to Stripe

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Written by Mark Bushy
Updated this week

STEP BY STEP INSTRUCTIONS:

1. From your Event Dashboard, go to Setup > Payments.

2. Next, click Activate Payments.

3. Then, you will be directed to Stripe to set up your payment account.

A EIN or SSN is required to connect to Stripe in the US, plus bank routing and account numbers. When you're done, you will be redirected back to EventCreate--and then you're ready to go!

4. When your account is connected, you'll see a Payments Activated screen.

Please note that Stripe will need to verify banking information prior to accepting payments.

5. You can also confirm that your account is connected when your Payment Status is Active.

If you see an error on EventCreate that Stripe needs more information, please log into Stripe account to provide additional details requested.

6. If you need to change the Stripe account that is connected to your EventCreate account, go to eventcreate.com/dashboard/profile and select Stripe Payments.

You'll be able to confirm that Stripe is connected, view Stripe Dashboard, or Disconnect Stripe.

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