No, we do not charge ticket fees.
Stripe, our integrated payment processor, charges credit card processing fees of 2.9% + $0.30 USD per transaction.
Processing fees vary depending on the country where your Stripe account is registered, the payment method used, and whether the transaction involves international cards or currency conversion. Additional fees may apply for cross-border payments and currency exchange.
Key points to note:
Stripe fees vary by country and currency. Each country has its own standard pricing for domestic and international payments.
International cards usually cost more. On top of the base rate, Stripe typically adds extra fees when the card is issued outside your account’s country and when currency conversion is involved.
These processing fees are charged by Stripe, not EventCreate.
For detailed, country-specific Stripe fees, see the official Stripe pricing page: https://stripe.com/pricing (you can change region/currency at the footer of the page to match your business location)
For a summary of fees by country, see: https://support.freshbooks.com/hc/en-us/articles/360035569211-What-are-the-transaction-fees-for-Stripe-Standard
Passing Stripe Processing Fees (Who Pays Them)
You can choose whether Strpice processing fees are passed to the host or the attendee at checkout. When selling tickets through EventCreate, Stripe charges a processing fee (which varies by country, payment method, and international card usage). For full details on how fees are paid and your options, see Who Pays Credit Card Fees?
