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Troubleshooting
MCan I send invitations by text message?
I sent a test email / invitation, but never received it. Why is that?
Can I add phone numbers to invite people by text?
How can I change or update my custom domain?
Can I change my website template?
Can I publish my event site for free?
My guests cannot register! They are getting an error message that their email is already registered!
Why are my guests getting a registration closed message?
What is an incomplete registration?
Why are the images different sizes when I update my Speakers section?
Help! The button on my page isn't working!
I have a paid account. Why can't I publish my event website?
Can I set up weekly or other recurring events?
Why do I get a "refused to connect" error when using a custom domain?
Help! I got an error message!
My guests cannot register! They are getting an error message that their email is not recognized!
I only have an email address for my guest. Can I still send them an invitation?It's possible to invite a guest via EventCreate if you only have their email!
Not all of my invitees are allowed to bring a guest. Can I still use EventCreate?
I need to cancel or postpone my event. What do I do?
My website changes aren't saving!Are you using a bit.ly or tinyurl link? If so, we can help!
I've upgraded from a free plan to a paid plan, but still have EventCreate branding on my site. Why is that?Sounds like you want to whitelabel your event page - no problem!
When I export my Attendee List as .csv file, it opens in a web browser! How do I download the file?
I can't find my event link to go back and edit my site!
The event text is blocking my face! How can I move the text or edit the image?
I have a reCAPTCHA error on my Contact Us form!
My event details aren't updating!
My calendar website only shows 10 events! How do I show more?