When guests get a Registration Closed message, it is typically for one of the following reasons:
The registration end date needs to be updated.
The event capacity needs to be updated.
The registration is not active.
To update the Registration End Date: Go to your Event Dashboard, then Setup > Registration > Setup tab. If you're using Simple Registration or RSVP Registration, scroll down to Registration Settings to update the Registration End Date:
If you're using Ticketed or Multi-Event Registration, update the Registration Close Date on any ticket / event under Setup > Registration > Tickets / Events. You will need to update the Date and Time for each ticket / event:
To update your Event Capacity: Go to your Event Dashboard, then Setup > Registration. If you're using Simple Registration or RSVP Registration, scroll down to Registration Settings to update the Event Capacity:
If you're using Ticketed or Multi-Event Registration, update the quantity available under Setup > Registration > Tickets / Events. You will need to update the Quantity Available for each ticket / event:
To confirm that your registration is active, go to your Event Dashboard, then Setup > Registration > Advanced and confirm that the checkbox next to Registration is active is checked:
