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❗ My Website Changes Aren't Saving!

Are you using a bit.ly or tinyurl link? If so, we can help!

Meg Breithaupt avatar
Written by Meg Breithaupt
Updated over 5 months ago

⚠️ We Do Not Support Shortened URLs

Short links (like Bit.ly or TinyURL ) can trigger spam filters and interfere with saving changes to your website.
Be sure to use the complete, non-shortened URL when adding links.

https://www.amazon.com
bit.ly/your-link or tinyurl.com/your-link


✅ How to Properly Add a Link

  1. Go to your Event Dashboard > Setup > Website > Edit Website

  2. Find the text box where you want to add a link

  3. Click the link icon (🔗)

  4. In the popup:

    • Paste the full URL (e.g. https://www.amazon.com)

    • Add display text

    • Choose if it should open in a new tab

  5. Click Insert Link, then Save


💾 Don't Forget to Save Frequently!

  • You need to manually save the website throughout the editing process.

  • EventCreate usually prompts you before navigating away, but just to be safe — look for the green “SAVED” confirmation in the top-right corner after hitting Save.

  • Unfortunately, there’s no way to recover unsaved changes.


🔁 Pro Tip: Confirm Changes Before Leaving the Editor

After clicking Save, we recommend:

  1. Going to Guest View of your site

  2. Checking that your edits appear correctly

  3. Only then, navigate away from the Editor


Still stuck? Email [email protected] with your event link and a screenshot — we’re happy to help troubleshoot!

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