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I have a reCAPTCHA error on my Contact Us form!

Meg Breithaupt avatar
Written by Meg Breithaupt
Updated over 2 weeks ago

If you're using a custom domain on your EventCreate website, we need to whitelabel the captcha. The Contact Us form works on the EventCreate URL, but isn't automatically updated for custom domains.

Please contact us at [email protected] or via chat. Send us your EventCreate URL, your custom domain, and your email and we'll update it for you!

Google captcha makes determinations on the complexity of the puzzles based on a variety of factors, including your location and IP address. Most of the time the puzzle is easy, but sometimes it can be a tad complex. Hopefully next time you log in, it will be a little faster!

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