Account Settings

Upgrade a subscription, change your credit card information, available discounts, and more

12 articles
RMeg Breithaupt avatarJessica Saethang avatar+1
Written by Rich Saethang, Meg Breithaupt, Jessica Saethang and 1 other

How to update your credit card information

Change credit card information under Manage Profile
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Written by Rich Saethang. Updated over a week ago

What happens if I cancel my paid subscription? Will I lose access to my website?

Meg Breithaupt avatar
Written by Meg Breithaupt. Updated over a week ago

How to reset a password

Follow these steps to reset your password
Jessica Saethang avatar
Written by Jessica Saethang. Updated over a week ago

Chargeback / dispute policy

If you have made a payment to EventCreate and reversed that payment, your account may be suspended.
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Written by Mark Bushy. Updated over a week ago

Do you have any discounts available for military?

Meg Breithaupt avatar
Written by Meg Breithaupt. Updated over a week ago

Do you have any discounts available for non-profits?

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Written by Mark Bushy. Updated over a week ago

Do you have any discounts available for students?

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Written by Mark Bushy. Updated over a week ago

How to change your account email address

Need to update your account email? Here's how!
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Written by Rich Saethang. Updated over a week ago

How to upgrade or reactivate your subscription

Looking for more features? Need to use EventCreate for another event?
Jessica Saethang avatar
Written by Jessica Saethang. Updated over a week ago

How can I get a receipt for my subscription?

Need a receipt for your records? Access via eventcreate.com/dashboard/profile
Meg Breithaupt avatar
Written by Meg Breithaupt. Updated over a week ago

How to cancel a subscription

Need to cancel your subscription? Happy to help!
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Written by Rich Saethang. Updated over a week ago

How to delete an account

Read this if you need to permanently delete your account
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Written by Mark Bushy. Updated over a week ago