EventCreate Help Center
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Account Settings
Upgrade a subscription, change your credit card information, available discounts, and more
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12 articles in this collection
Written by
Mark Bushy,
Rich Saethang,
Jessica Saethang
and 1 other
Refund Policy
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Written by
Mark Bushy
Updated over a week ago
What happens if I cancel my paid subscription? Will I lose access to my website?
Written by
Meg Breithaupt
Updated over a week ago
How to Reset a Password
Follow these steps to reset your password
Written by
Jessica Saethang
Updated over a week ago
Chargeback/Dispute Policy
If you have made a payment to EventCreate and reversed that payment, your account may be suspended.
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Written by
Mark Bushy
Updated over a week ago
How to Update Your Credit Card Information
Change credit card information under Manage Profile
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Written by
Rich Saethang
Updated over a week ago
Do you have any discounts available for non-profits?
We offer a 20% discount for non-profits!
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Written by
Mark Bushy
Updated over a week ago
How to Change Your Account Email Address
Need to update your account email? Here's how!
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Written by
Rich Saethang
Updated over a week ago
How to Upgrade or Reactivate Your Subscription
Looking for more features? Need to use EventCreate for another event?
Written by
Jessica Saethang
Updated over a week ago
Do you have any discounts available for students?
We offer a 20% discount for students!
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Written by
Mark Bushy
Updated over a week ago
How can I get a receipt for my subscription?
Need a receipt for your records? Access via eventcreate.com/dashboard/profile
Written by
Meg Breithaupt
Updated over a week ago
How to Cancel a Subscription
Need to cancel your subscription? Happy to help!
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Written by
Rich Saethang
Updated over a week ago
How to Delete an Account
Read this if you need to permanently delete your account
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Written by
Mark Bushy
Updated over a week ago