Account Settings

Upgrade a subscription, change your credit card information, available discounts, and more

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13 articles in this collection
Written by Mark Bushy, Rich Saethang, Jessica Saethang and 1 other

Do you have any discounts available for military?

Meg Breithaupt avatar
Written by Meg Breithaupt
Updated over a week ago

Refund Policy

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Written by Mark Bushy
Updated over a week ago

What happens if I cancel my paid subscription? Will I lose access to my website?

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Written by Meg Breithaupt
Updated over a week ago

How to Reset a Password

Follow these steps to reset your password
Jessica Saethang avatar
Written by Jessica Saethang
Updated over a week ago

Chargeback/Dispute Policy

If you have made a payment to EventCreate and reversed that payment, your account may be suspended.
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Written by Mark Bushy
Updated over a week ago

How to Update Your Credit Card Information

Change credit card information under Manage Profile
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Written by Rich Saethang
Updated over a week ago

Do you have any discounts available for non-profits?

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Written by Mark Bushy
Updated over a week ago

How to Change Your Account Email Address

Need to update your account email? Here's how!
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Written by Rich Saethang
Updated over a week ago

How to Upgrade or Reactivate Your Subscription

Looking for more features? Need to use EventCreate for another event?
Jessica Saethang avatar
Written by Jessica Saethang
Updated over a week ago

Do you have any discounts available for students?

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Written by Mark Bushy
Updated over a week ago

How can I get a receipt for my subscription?

Need a receipt for your records? Access via eventcreate.com/dashboard/profile
Meg Breithaupt avatar
Written by Meg Breithaupt
Updated over a week ago

How to Cancel a Subscription

Need to cancel your subscription? Happy to help!
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Written by Rich Saethang
Updated over a week ago

How to Delete an Account

Read this if you need to permanently delete your account
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Written by Mark Bushy
Updated over a week ago