Account Settings
Upgrade a subscription, change your credit card information, available discounts, and more
How to update your credit card informationChange credit card information under Manage Profile
What happens if I cancel my paid subscription? Will I lose access to my website?
How to reset a passwordFollow these steps to reset your password
Chargeback / dispute policyIf you have made a payment to EventCreate and reversed that payment, your account may be suspended.
Do you have any discounts available for military?
Do you have any discounts available for non-profits?
Do you have any discounts available for students?
How to change your account email addressNeed to update your account email? Here's how!
How to upgrade or reactivate your subscriptionLooking for more features? Need to use EventCreate for another event?
How can I get a receipt for my subscription?Need a receipt for your records? Access via eventcreate.com/dashboard/profile
How to cancel a subscriptionNeed to cancel your subscription? Happy to help!
How to delete an accountRead this if you need to permanently delete your account
Collaborator roles