Account Settings

Upgrade a subscription, change your credit card information, available discounts, and more

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12 articles in this collection
Written by Mark Bushy, Rich Saethang, Jessica Saethang and 1 other

Refund Policy

Written by Mark Bushy
Updated over a week ago

What happens if I cancel my paid subscription? Will I lose access to my website?

Written by Meg Breithaupt
Updated over a week ago

How to Reset a Password

Follow these steps to reset your password

Written by Jessica Saethang
Updated over a week ago

Chargeback/Dispute Policy

If you have made a payment to EventCreate and reversed that payment, your account may be suspended.

Written by Mark Bushy
Updated over a week ago

How to Update Your Credit Card Information

Change credit card information under Manage Profile

Written by Rich Saethang
Updated over a week ago

Do you have any discounts available for non-profits?

We offer a 20% discount for non-profits!

Written by Mark Bushy
Updated over a week ago

How to Change Your Account Email Address

Need to update your account email? Here's how!

Written by Rich Saethang
Updated over a week ago

How to Upgrade or Reactivate Your Subscription

Looking for more features? Need to use EventCreate for another event?

Written by Jessica Saethang
Updated over a week ago

Do you have any discounts available for students?

We offer a 20% discount for students!

Written by Mark Bushy
Updated over a week ago

How can I get a receipt for my subscription?

Need a receipt for your records? Access via eventcreate.com/dashboard/profile

Written by Meg Breithaupt
Updated over a week ago

How to Cancel a Subscription

Need to cancel your subscription? Happy to help!

Written by Rich Saethang
Updated over a week ago

How to Delete an Account

Read this if you need to permanently delete your account

Written by Mark Bushy
Updated over a week ago