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How to cancel a subscription
How to cancel a subscription

Need to cancel your subscription? Happy to help!

R
Written by Rich Saethang
Updated over a week ago

To cancel your subscription, go to eventcreate.com/dashboard/profile, then scroll down to Cancel Subscription at the bottom of the page.

STEP BY STEP INSTRUCTIONS:

1. To cancel your subscription, click the Profile icon in the upper right of the website and go to "Manage Account".

2. Click on the Billing tab and choose Cancel.

3. From there, you will need to confirm that you understand that premium access and attendee / order data will be permanently deleted.

Please note: if you cancel your subscription in the middle of your billing term, you will have access to premium features until the end of your billing term.

Per our terms of service, we do not offer refunds. Please see: support.eventcreate.com/en/articles/6059914-refund-policy

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