š Step-by-Step: How to Edit an Attendee
Go to Manage > Attendee tab
From your Event dashboard, click on the Manage tab in the top navigation, then select the Attendee tab.
āLocate the Attendee via the Search field
Use the search bar to find the attendee by name or email address.
āClick on the Attendee Name
The "Attendee Drawer" will appear on the right side. Here you will have quick access to the attendee info and can make updates.
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āOr click on the View/Manage button
This will open up their full attendee record, including their contact information, registration details, ticket type, notes, tags, contact status, and any custom form responses.
āClick āEdit Attendeeā in the top right corner
This will allow you to update their:Name
Email address
Phone number
Answers to any custom form questions
Ticket status (in certain cases!)
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Make your updates, and click āUpdate Attendeeā at the bottom to save
Once youāve edited the information, scroll down and click Update Attendee to confirm the changes.
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ā Things to Note:
Edits will reflect instantly in the attendee list and reports.
If the attendee never received their ticket confirmation email (due to a typo), updating their email address and resending the confirmation will fix it.
š” Pro Tip: If you manually edit the RSVP of your guests, no order or ticket number will be issued. Therefore, you cannot register them using our Check In Feature or App.
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To ensure the order gets updated, we recommend to add a ticket or order manually for your guests, go to Reports>Orders (Attendees), in the upper right corner and select "Add New Order" and then fill out Order Details as needed. Click here for steps to Add a New Order