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How to Change an Attendee's Ticket Type or Sub-Event Registration

If an attendee needs to switch tickets or sub-event registrations or create an order or ticket, they cannot do this themselves. Only the event coordinator can make that change.

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Written by Rich Saethang

CHANGE TICKET OR SUB-EVENT REGISTRATIONS

PLEASE NOTE: If an attendee needs to add or switch tickets, orders or sub-event registrations, only the event coordinator can make that change.

How to Modify an Attendee's Ticket

1. Go to the Attendees Report, search for the person to change, and click on View/Manage:

2. Next, click on Edit Attendee:

Please note: Updating a guest’s ‘Attendee Status’ does not create an order or ticket number. The guest will only count toward event capacity or ticket limits if a ticket is issued.

3. Find the Ticket Type field and click the Modify link to change or issue the ticket:

Please note: cChanging a ticket or subevent doesn't change the amount charged. If there is a difference and you need to refund, you'll need to go into the Orders report to process a refund.

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