CHANGE TICKET OR SUB-EVENT REGISTRATIONS
PLEASE NOTE: If an attendee needs to add or switch tickets, orders, or sub-event registrations, only the event coordinator can make that change.
How to Modify an Attendee's Ticket
1. Go to the Attendees Report, Report > Attendees, then search for the person to change, and click on View/Manage:
2. Next, click on Edit Attendee:
📣Reminder: Updating a guest’s ‘Attendee Status’ does not create an order or ticket number. The guest will only count toward event capacity or ticket limits if a ticket is issued.
3. Go to Manage > click the attendee's name to access the Attendee Drawer on the right side. Select "Registration," then find and click the Ticket field to change or issue the ticket:
❗Important: Changing a ticket or subevent doesn't change the amount charged. If there is a difference and you need to refund, you'll need to go into the Orders report to process a refund.