If you didn’t receive your test email or invitation, it’s likely due to an incomplete website setup. Emails from incomplete event sites are often flagged by spam filters and blocked from delivery.
✉️ How to Send a Test Email:
To see exactly what your guests will receive:
Add yourself to the Attendee List.
Go to Emails/Invites > Send New Email.
Choose your Email Template.
Select yourself as the recipient.
This shows the actual data merge and formatting your guests will experience.
✅ What to Do If Email is Not Received:
Complete your event website – Add essential content like event name, date, and details.
Check your spam, junk, or promotions folders – Test emails may be filtered, especially if it’s your first time using Happenly.
Try resending the test email once the website is complete.
📊 Check Email Stats
To confirm if the email was successfully sent:
Go to Share > Emails > Emails/Invites > click three dots (...) under the Email Stats column.
Click View Stats for the relevant email to see open rates, bounce status, etc.
You can also track email activity per guest:
Go to Manage > Attendees List.
Scroll right to view email status columns (sent, opened, bounced)
🛠 Still Not Working?
If you’ve followed all steps and still don’t receive the email, contact us at [email protected] — we’ll gladly assist!