What is it?
The Payment feature in EventCreate allows you to manage how your tickets, addâons, and donations are sold, paid for, and tracked. Itâs your hub for integrations with payment processors, promotional discounts, offline options, and advanced settings to fit your eventâs business model.
What you can do with it
Set up your payment gateway (e.g., Stripe) and configure currency, fees, and payout settings.
Create promotional coupons for discounts or special offers.
Enable donations to let attendees contribute beyond ticket purchases.
Offer addâons like merchandise, workshops, VIP access alongside tickets.
Accept offline payments (cash, check, bank transfer, invoice) and still track registrations.
Access advanced payment settings, which allows you to create custom ticketing fees
Payment Menu
The Payment Setup area in your Event Dashboard is where you manage all aspects of accepting payments for your event, including ticket sales, add-ons, donations, and offline payment options. You can customize pricing, set up promotional discounts, and configure advanced payment settings to suit your event needs.
Below is an overview of each menu option and what you can do with it:
Menu Option | Description | Help Article |
Setup | Configure your payment gateway, set currency, and basic payment settings. | |
Coupons | Create and manage discount codes or promotional offers for tickets. | |
Donations | Enable donations for attendees to contribute beyond ticket purchases. | |
AddâOns | Offer extras like merchandise, workshops, VIP access alongside ticket sales. | |
Offline Payment | Allow payment methods other than online processor (cash, check, invoice, PayPal) while tracking via EventCreate. | |
Advanced | Access additional payment controls such editing fees |
How to use it
Go to your Event Dashboard â Setup > Payments.
Under the Setup tab, click Activate Payments and connect your payment account (Stripe).
Use the Coupons tab to create discount codes or promotional offers.
Use the Donations tab to enable optional contributions.
In the AddâOns tab, create and manage additional items beyond basic tickets.
Under Offline Payment, check the âAccept Offline Paymentâ option and set instructions for attendees.
Use the Advanced tab to edit ticket fees
Tips
Doubleâcheck your payment processor connection before you publish your event to avoid payment issues.
Clearly communicate offline payment instructions (bank transfer details, payâatâdoor, etc) on your confirmation page and email.
If you offer coupons, test them yourself to ensure they apply correctly.
Monitor your registrations and payment status regularly; offline payments will need manual followâup.
Setup who covers payment processing fees â attendee or organizer.