If you have a ticketed event and want to create a coupon or discount code, here's how!
STEP BY STEP INSTRUCTIONS:
Step 1: Go to the Event Dashboard, click on Setup > Registration, and then find the Payment Tab:
Tip: Depending on the width of your screen, some tabs may be tucked away. Click the three dots (...) to find the Payment tab:
Step 2: Scroll down to Coupons & Promotions and click Manage Coupons:
Step 3: Click on “Add New Coupon”
Step 4: Add to the Coupon fields.
Important: Verify Discount Type: Double-check whether you selected a Percentage (%) or Fixed Dollar Amount ($) before saving, as this directly affects the total discount applied. Note that choosing a percentage discount for the entire cart will apply the percentage reduction across the total order amount.
Advanced Settings: If enabled, this will allow the coupon discount to apply to selected ticket types!
Note: Discount codes can be applied to either the entire checkout cart or restricted to a specific ticket type (limited to selecting one ticket type per coupon).
Alternatively, if you’re looking to offer special pricing for a specific group of guests, another option is to create an additional form instead of using a discount code. This allows you to tailor the registration experience more precisely. Each additional form will have its own unique URL, which you can customize under Setup > Website > URL in your dashboard. From there, you can easily share the link via email or add it to your website as a button or hyperlink.
Step 5: Click Save Coupon to save it.
Important Warning:
No Edits After Redemption: Coupon codes cannot be edited once they have been redeemed by an attendee.