EventCreate offers two options for sending out post-event surveys: sending an external survey link or creating an additional form directly within EventCreate.
This guide walks you through both methods.
Option 1: Create an Additional Form to Capture Survey Information
You can build a form directly on EventCreate to collect survey responses from your attendees.
Steps to set up an additional form:
Follow this guide: How to Add Additional Forms
Customize the form with the survey questions you want to ask.
Once your form is ready, you can link it to any email template. To do this:
Go to Share & Tools > Emails/Invites
Click on the Templates tab
Create or edit a template and direct the button to your additional form
Quick Demo: Watch here
Option 2: Use an External Survey Link
If you already have an external survey (like Google Forms, Typeform, or SurveyMonkey), you can email the link to all attendees via EventCreate.
Steps to include a survey link in an email template:
Go to Share & Tools > Emails/Invites
Click on the Templates tab
Create a new template or edit an existing one
Add the external survey link in your email body or link it to a button
Quick Demo: Watch here
Linking Your Survey Form in an Email Template
Whether you created an additional form or are using an external link, you can direct attendees to it via a follow-up email.
Go to Share & Tools > Emails / Invites.
Open the Templates tab.
Create a new template.
Add:
A URL link if you’re using an external survey, or
A button that links directly to your additional form
Save the template and send it to your attendee list.
When to Use Each Option
Use an external survey if:
You already built the survey in another system
You want advanced analytics not available inside EventCreate
Use an additional form if:
You want to keep everything internal to EventCreate
You prefer simple, fast, built-in survey collection
Pro Tips: Design & Boost Response Rates
Keep it short: 5–10 questions is ideal. Attendees are more likely to complete a brief survey.
Ask meaningful questions: Focus on actionable insights—what worked, what didn’t, and suggestions.
Use multiple question types: Mix rating scales, multiple choice, and open-ended questions to get both quantitative and qualitative feedback.
Personalize your email: Address attendees by name and thank them for participating—it increases engagement.
Set a deadline: Giving a clear cut-off creates urgency. Consider sending a reminder email to those who haven’t responded.
Incentivize participation: A small reward (discount code, free resource, or entry into a giveaway) can boost completion rates.
Analyze and act: Share insights with your team and incorporate feedback into your next event to show attendees their input matters.