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Where Do “Reply-To” Emails Go on Email Templates or Invites?

Replies to your emails will be sent to the address listed in your Reply-To Email field.

Written by Jess

Step 1: Access Email Templates

  1. Log in to your Event Dashboard.

  2. Go to Share → Emails → Emails/Invites.

  3. Click on the Templates tab.


Step 2: Create a New Template or Click on an Existing Email Template

Click Create New Template:


Step 3: Add Content

Click on Email Subject to change the Subject, From Name or Reply- to Email Address. For users with the White-Label Add on, you can add your own custom email sender.



To add the Whitelabel Add-on to your account, please go to eventcreate.com/dashboard/billing and add in the Whitelabel Experience:

Step 4: In Email Subject & Sender Settings, change the Reply-To Email Address.


Step 5: Save and Preview

Click Save Email Template to keep your template:

Send yourself a test email to see how your email will appear on desktop and mobile.


Step 6: Use Your Template

Once saved, you can select this Template whenever you send an email from your Event Dashboard:

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