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How to Change the “Reply-To” Email on Confirmation Emails

You can change the "From Name" that appears on the Confirmation Email, and the Reply To email.

Written by Jess

Under the "Confirmation Email Template", you can change the From Name that appears on the confirmation email and the Reply-To email.
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STEP BY STEP INSTRUCTIONS


​Step 1: Go to Setup > Registration > Confirmations tab.
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​Step 2: Under Email Confirmation, click Edit Email.
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Step 3: Update the Reply-To Email Address.
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Step 4: Once done, click Save Confirmation Email to save.
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Important: By default, your account email will be set as the reply-to email.
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To adjust the default reply-to email, please change your account email at eventcreate.com/dashboard/profile.

To do this:

  1. Go to eventcreate.com/dashboard/profile or Manage Account.

  2. Update your account email in the Email address field.

  3. Click Update Email Address to save changes.

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