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Why can’t I publish a new event?

You’ve likely reached the maximum number of live events allowed on your plan; check the Past Events tab and unpublish old events, or upgrade your plan to add more.

Jess avatar
Written by Jess
Updated over 3 weeks ago

Can't Publish Event

If you’re unable to publish a new event, it’s usually because your current plan has reached the maximum number of event websites allowed.


1. Check Your Past Events

  • Go to the My Events page in your dashboard.

  • Click on the Past Events tab to see your previous events.


2. Unpublish or Delete your Old Events

  • If any of your previous events are still Live, try unpublishing them to free up space for your new event.

  • For detailed instructions, see:
    👉 How to Delete or Unpublish an Event


3. Check Your Plan Details

  • Go to your Event DashboardProfileManage Account > Billing

  • Here you can see your current plan and billing cycle

  • If you need to host more events, you may consider upgrading your plan.

  • To see the current plans available, go to: https://www.eventcreate.com/pricing

  • If you are a legacy user and have questions about your account plan and features, please contact us at [email protected]


Tip

Upgrading your plan may also allow you to publish additional events if you regularly reach your event limit. If you need to upgrade your plan, please use this link: eventcreate.com/plan

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