If you have questions about your EventCreate subscription, billing, or receipts, here’s how to manage everything from your dashboard.
1. Check Your Current Plan
To see which plan you’re subscribed to:
Go to your EventCreate Dashboard: eventcreate.com/dashboard/profile
Under Subscription, you can view your current plan, billing frequency (monthly or yearly), and next billing date.
2. Change Your Plan
You can upgrade, downgrade, or switch between monthly and yearly plans anytime:
Select Change Plan and follow the prompts
If you need to upgrade your plan, please use this link: eventcreate.com/plan
Note: When upgrading, you’ll only be charged the difference in price, and changes take effect immediately.
3. Access Your Receipts
You can view or download receipts for all past payments from your dashboard:
Click Billing History or Invoices to download receipts as PDFs for your records.
Need Additional Help?
If you have further questions about your plan, billing, or receipts, reach out to our support team via email: [email protected]