Add Walk-Ins or Last-Minute Registrations
For any walk-ins or last-minute attendees, you have 2 options:
Option 1: Have them register via your event link
If your event is paid, we strongly recommend using your event URL so attendees can register and pay themselves on their device. This keeps payments and ticketing clean and avoids manual entry errors.
Option 2: Add them manually
If you prefer to register them yourself (for complimentary guests, on-site entry, or special cases), you can manually create the ticket/order inside EventCreate. See the steps below for how to do that.
Note: Walk-in attendees must be added using the your Event Dashboard through your desktop check in or through the event registration page. Walk-ins cannot be added through the mobile check in app.
Step-by-Step Guide
1. Go to Track > Reports > Orders/Registrations.
2. Then, click the ... menu and select Add New Order.
3. Next, complete the Order Form for the ticket or tickets that need to be assigned.
⚠️ Important: Any Tickets issued using the Order Form are counted toward both your event capacity and ticket-type limits.
After You Add the Order
The new order will appear in your Orders/Registrations list.
If the system is set to auto-send confirmation, an email or ticket will be sent to the email you entered (if valid).