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How to send PDF tickets after approving pending attendees

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Written by Mark Bushy

If you are choosing to mark all newly registered attendees as Pending and then send out PDF tickets once approved, please follow the instructions below:

STEP BY STEP INSTRUCTIONS:

1. Turn off the PDF Tickets option during the registration window. This setting is under Setup > Registration > Advanced:
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2. Then, once registration closes and attendees are approved, go back and check the Issue PDF tickets for my linked event option again and hit Update.
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3. Go to Setup > Registration > Confirmations tab and edit the Email Confirmation to indicate the attendees were approved.


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4. To send email confirmations including PDF tickets: Go to Reports > Order (Attendees) > Attendees Orders/Registrations Report.
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5. Choose the attendee's Order Number, then click on Resend Confirmation Email in the upper right corner of the Order screen.
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Please note: If your registration is ongoing, we recommend unchecking the Issue PDF tickets for my linked event again after sending these emails to approved guests. The new guests will not receive their tickets until approved.

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