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Can I create a waitlist for my event?

You can easily set up a manual waitlist using a few simple options based on your registration type.

Meg Breithaupt avatar
Written by Meg Breithaupt
Updated over a month ago

We don't automatically enable a waitlist once your event fills to capacity, but you can manually set up a waitlist a few ways:

🟢 SIMPLE REGISTRATION or RSVP REGISTRATION

You have two main options:

1. Update Your Confirmation Message

We recommend updating your confirmation messaging. You can include a notice under the Registration Closed heading asking interested guests to email you to be added to the waitlist.

  • Go to your Event Dashboard > Setup > Registration > Confirmation Message.

  • Add a note under the “Registration Closed” heading asking guests to email you directly if they'd like to be added to a waitlist.

2. Create a Waitlist Form

You can also create a secondary registration form to collect guest information. Then, set up your waitlist registration and include a link or button on your main event web page for guests to add themselves to the waitlist.

  • Go to Tools > More > Additional Forms, then click Create Additional Form.

  • Set up a simple form asking for name, email, and number of tickets requested.

  • Add a button or link to this form on your main event page, such as “Join Waitlist.”


🎟️ TICKETED or MULTI-EVENT REGISTRATION

You have two great options here:

1. Create an Additional Form (Waitlist Form)

We recommend creating an additional form to collect guest information. Then, set up your waitlist registration and include a link or button on your main event web page for guests to add themselves to the waitlist.

  • Navigate to Tools > More > Additional Forms and create a new form.

  • Use this to collect names, emails, and interest in tickets/sub-events.

  • Link this form on your event page using a button or a text link like “Join the Waitlist.”

2. Create a $0 Ticket or Sub-Event

You could also set up a $0 ticket/sub-event for Waitlist. This would allow your attendees to register their interest after the main event fills up.

  • Go to Setup > Tickets or Sub-Events, and create a new ticket titled “Waitlist.”

  • Set the price to $0 and limit the capacity if needed.

  • This lets interested guests officially register for the waitlist while keeping everything organized.

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