When selling tickets through EventCreate, Stripe applies a credit card processing fee. For Stripe accounts based in the United States, the standard fee is 2.9% + $0.30 USD per successful transaction.
Processing fees vary depending on the country where your Stripe account is registered, the payment method used, and whether the transaction involves international cards or currency conversion. Additional fees may apply for cross-border payments and currency exchange. For details, see: https://support.eventcreate.com/en/articles/5942091-does-eventcreate-charge-ticket-fees-or-processing-fees
As the event coordinator, when selling tickets, you can choose how these fees are handled:
1. Attendee Pays Fees (Default Setting)
Ticket buyers cover the Stripe processing fees.
You receive the full ticket price.
The fee is added on top: Ticket Price + 2.9% + $0.30.
Great for keeping your net revenue clean and predictable.
STRIPE FEE CALCULATOR: Since you're getting the full total ticket amount deposited into your account, the fee is charged against the ticket price + the fee (not just against the ticket price). If you'd like to calculate this, you can use the "reverse calculator" here: omniprofitcalculator.com/stripe-fee-calculator
2. Organizer Absorbs Fees
You cover the Stripe fee—ticket buyers don’t see it.
You get Ticket Price – 2.9% – $0.30.
You will receive the cost of the ticket - 2.9% - $0.30 before being deposited into your Stripe account.
Use this if you want simple, flat pricing for attendees.
How to Change the Setting
EventCreate's default settings are Attendee Pays fees. You can change this under Setup > Payments.
Navigate to Setup → Payments in your EventCreate dashboard.
Under “Payment Settings,” toggle between:
Attendee pays fees
Organizer absorbs fees
Why It Matters
Attendee-Pays ensures you get the full ticket amount every time.
Organizer-Absorbs keeps ticket prices straightforward for your audience—but reduces your revenue per sale.
Quick Comparison
Option | Attendee Sees | You Receive |
Attendee-Pays | Ticket + Fee | Full Ticket Price |
Organizer-Absorbs | Ticket Price | Ticket – Stripe Fee |