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How to Cancel a Scheduled Email in EventCreate

Learn how to stop an email or invite from sending before its scheduled time.

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Written by Mark Bushy

To cancel a scheduled email, go to your Event Dashboard, click Email/Invites, then under Email Stats, click View. At the upper right, select Cancel to delete the scheduled email.

STEP BY STEP INSTRUCTIONS:

1. Go to your Event Dashboard, then Share > Emails > Emails/Invites > Emails & Analytics. Click the three dots (...) under the Email Stats column, then select View Stats.

2. Click on Cancel Email to cancel the scheduled email.

3. A pop-up box will appear asking you to confirm your cancel delete request. Select OK to continue.


4. Under the tab: Emails & Analytics, your scheduled email will no longer appear.
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Alternatively, you can delete the Scheduled Email from within Emails & Analytics > hit three dots (...) then click Delete.


Hit OK to delete the Email stats, and you're all set!

Note: If you selected to Send Now. Once an email has been sent, it cannot be canceled or recalled. Please double-check your content before sending.

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