STEP BY STEP INSTRUCTIONS
Visit eventcreate.com/dashboard/profile, then go to Stripe Payments in your profile settings
2. Click the More menu (the “…” icon), then choose Disconnect Stripe:
3. A confirmation prompt will pop up—click OK to confirm the disconnect:
4. Want to link a new Stripe account? Click Connect Stripe and you'll be redirected to Stripe. There, either log into your existing account or set up a new one.
5. Then, you will be directed to Stripe to select or set up your payment account.
For details on how to Setup a Stripe account, see: https://support.stripe.com/topics/getting-started
If you're in the U.S., you'll need your EIN (for businesses) or SSN (for individuals), plus your bank routing and account numbers to complete the connection.
For Details from Stripe on how to verify your Tax Information, see: https://support.stripe.com/questions/verify-your-tax-information-error-messages
To add your Bank Account for Stripe Payouts, see: https://support.stripe.com/questions/add-a-bank-account-for-payouts
When you're done, you will be redirected back to EventCreate--and then you're ready to go!
6. When connected, you’ll see the Payments Activated screen and your Payment Status will show as Active. Stripe will verify your bank details before payments go live:
Please note: Stripe will need to verify banking information prior to accepting payments. For details, see: https://support.stripe.com/questions/add-a-bank-account-for-payouts
7. You can also confirm that your account is connected when your Payment Status is Active.
If you see an error on EventCreate that Stripe needs more information, please log into Stripe account to provide additional details requested. Stripe needs to verify account holders, click here for information on document required to verify your Stripe account: https://support.stripe.com/topics/verification
These must match your business or personal information exactly (e.g., business name/address, EIN/SSN).
Upload clear, current documents—if multiple pages are required, bundle them into a single PDF.