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How to check which attendees haven't paid yet

For events with offline payment enabled, use the Offline Payments report to track outstanding balances.

Written by Meg Breithaupt
Updated today

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Event Dashboard β†’ Track β†’ Reports β†’ Offline Payments

Tab 1

Not Yet Received

Attendees with outstanding payments

Tab 2

Received

Attendees whose payment has been recorded

Recording a payment

Once you've collected payment from an attendee, click Mark as Paid next to their name to move them to the Received tab.

Note: PDF tickets are issued to all registrants regardless of payment status. You are responsible for following up with offline payers to collect payment.

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