Skip to main content

How to check which attendees haven't paid yet

For events with offline payment enabled, use the Offline Payments report to track outstanding balances.

Written by Meg Breithaupt

Navigation

Event Dashboard → Reports → Offline Payments → Offline Payments Report:
​


​

Tab 1:

Not Yet Received

Attendees with outstanding payments.
​


​

Tab 2:

Received

Attendees whose payment has been recorded.
​


​

Recording a payment

Once you've collected payment from an attendee, under the 'Payment Status' column, click mark as paid next to their name to move them to the Received tab.
​


​

Note: PDF tickets are issued to all registrants regardless of payment status. You are responsible for following up with offline payers to collect payment.

Did this answer your question?