EventCreate offers multiple options to check in your guests, including a web-based check-in, iOS and Android apps, and QR code scanning.
1. Web-Based Check-In (Global Access)
Works on any device anywhere in the world.
Go to your Event Dashboard → Share & Tools → More → Check-In.
2. Mobile Check-In Apps
Android App (Android 7.0 (API 24) or newer): Download from the Google Play Store.
iOS App (iPhone: iOS 16.1 or newer): Download from the Apple App Store.
To change your Apple Store country, go to the Apple Store on your phone and click on your profile image to view or update the Apple store Country/Region: https://support.apple.com/en-us/118283
If you are outside these countries, let us know your location so we can explore adding access in the future.
Both apps allow you to check in guests by scanning tickets or searching attendee names.
Note: The check-in app is available in the US, Canada, and Australia, New Zealand for all iOS users.
3. QR Code Scanning
Use a QR scanner app such as QR Code & Barcode Scanner or the Chrome QR code scanner browser plug-in.
Scan the QR codes on attendees’ tickets to mark them as checked in.
Streamline attendee check-in and name badge printing using our automated self-service kiosk
Event Visibility & Management
All published and live events on your event dashboard, including Additional Forms and Managed Lists, will automatically appear in your check-in app. Any unpublished events or events currently in draft mode will remain hidden from the app until they are officially published.
Note on Managed Lists & Additional Forms: Additional registration forms and managed lists create a separate attendee list distinct from your main attendee list. You can easily find and track guests who registered through those specific links under a separate Managed Lists view or when checking your Reports.
Troubleshooting Tips
Make sure you’re logged in with the email and password associated with your EventCreate account. To create an account, sign up online first at: https://www.eventcreate.com/users/sign_up
Try logging out and back in, or using a different device if you experience issues.
Update the app to the latest version if problems persist.
More Information
Step-by-step instructions for checking in guests and scanning QR codes can be found here: How to Check In Guests at the Event
Learn more about automated name badge printing: Self-Service Kiosk & Name Badge Printing