1. Purchase your QR scanner
Scanner mode works with most commercially-available QR code scanners, though, we highly recommend using the Tera 2D QR Barcode Scanner. The scanner is also available for purchase on Amazon.com.
If you purchase through Amazon.com, please be sure you purchase a 2D scanner, not a 1D scanner as they are under the same listing.
2. Connect your QR scanner to your computer
Connect your scanner to your computer or device. You may connect via USB cord, dongle, or Bluetooth.
3. Ensure your browser tab is active
After you've connected your scanner to your computer, ensure the browser tab is active. When you see the following message, you are ready to scan!
Note that if your browser tab is not active, you will see the following message:
4. You are ready to scan
You are now ready to scan! Scan your first ticket to get started. Note that you may need to click the scanner "trigger" a few times to enable the device.
5. We want your feedback!
If you have any feedback, suggestions, or if you encounter any issues, please send us a note at [email protected].
While we have thoroughly tested this scanner, please note that this scanner is a third party integration. As a result, you may experience some bugs.
We highly encourage you to prepare to use our Manual Mode as a backup check-in method, in case of any unexpected bugs or issues.