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My YouTube Video or Vimeo Video isn’t showing on my site. What do I do?

Make sure you’re using the long URL from YouTube (https://www.youtube.com/watch?) or Vimeo (?h=slug) when linking it to your EventCreate site.

Jess avatar
Written by Jess
Updated over a month ago

Add Video – YouTube or Vimeo

Adding a video to your EventCreate website is a great way to enhance your event page. If you’re having trouble, follow the steps below.


1. How to Add a Video

For step-by-step instructions on adding a video, see:
👉 How to Add a Video to Your EventCreate Site


2. Use the Correct Video URL

If your video isn’t displaying correctly, make sure you’re using the long URL:

  • YouTube: URL must start with https://www.youtube.com/watch?
    (Copy this directly from your browser’s address bar for the video.)

  • Vimeo: URL must include ?h=slug at the end, not /subdirectory/slug


3. Still Not Working?

If you’ve checked the URL and the video still won’t appear:

  1. Send us the link.

  2. Let us know your event link and where you’re trying to add it

Our support team can add it for you manually.

📩 Email: [email protected]

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